A stray item now and then is not a problem and we will still take the tote. Consistent contamination is different, because a badly contaminated load can be rejected at the sorting facility and landfilled as trash.
Nobody gets this perfect, and we are not inspecting your tote. A yogurt pot that did not get rinsed or the odd wrong item is not going to cause anyone a problem.
What does cause a problem is the same wrong thing every week. Recycling goes to a sorting facility, and a load that arrives badly contaminated can be rejected outright and sent to landfill, which means the whole truck's worth, including everything your neighbors got right.
The four that do real damage:
If you are genuinely unsure about an item, put it in the trash rather than the recycling. A recyclable item in the trash is a small loss. A contaminant in the recycling can cost a whole load. The accepted and rejected lists cover about fifty items.
We answer the phone Monday to Friday, 6:30 a.m. to 4:00 p.m. If your question is about your own address, a call is always faster than a form.
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