Yes. You are not billed while the service is paused, and any credit on the account at the time carries forward and is applied when you start back up. Call 508-822-2208 with your dates.
Yes. Call 508-822-2208 and tell us the dates.
You are not billed while the service is paused. And if there is a credit on your account when the pause starts, it does not disappear. It carries forward and is applied when your service starts back up.
A week or two away. You do not need to do anything formal. Leave the totes in and put them out when you get back. There is nothing to cancel, and the driver is not going to wonder where you are.
A season. A summer place, a winter in Florida, a house closed up for months. That is worth setting up as a proper pause, both so you are not paying for collections that are not happening and so the totes are not sitting out through a winter of storms. We have plenty of seasonal customers on the coast and this is a normal conversation.
Coming back with a backlog? Call before your first week back. A little extra is usually fine, but a month of accumulated trash is extra by the bag and it is much better planned than discovered by a driver.
If you are leaving for good rather than for a season, cancelling is here.
We answer the phone Monday to Friday, 6:30 a.m. to 4:00 p.m. If your question is about your own address, a call is always faster than a form.
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