About a week before your service starts, on the same weekday. If your first collection is a Tuesday, we aim to have the totes with you the Tuesday before.
About a week ahead, on the same weekday as your service. If you are in Raynham and your first collection is a Tuesday, we aim to have the totes with you the Tuesday before. That gives you a full week to get sorted and, if you are leaving another hauler, a clean window to hand their container back.
They arrive on a separate run from the collection trucks, so do not read anything into a collection truck going past without them. Different vehicle, different schedule.
Where we leave them: at the end of the driveway unless you have told us otherwise. If there is somewhere specific you want them, say so in the notes on the sign-up form and the office will pass it to the driver.
If your start date is close and nothing has turned up, call 508-822-2208. Occasionally a size is out of stock and we put larger totes out temporarily and swap them later. Either way we would rather know before your first pickup day than after it.
If you are cutting over from another hauler, this is the week to watch. Tell us if the timing looks tight and we will work around it.
We answer the phone Monday to Friday, 6:30 a.m. to 4:00 p.m. If your question is about your own address, a call is always faster than a form.
Back to all questions